Welcome To
Penguin CC Solutions
Our Company offers Dialer Administration, Contact Center Optimization and Contact Center Outsourcing.
Why Outsource
Why Outsource? Great Question! Here are 4 clear reasons:
Reduced Cost – Interviewing, hiring, training, and providing benefits to employees costs money. By working with partners who specialize in outsourcing, we are able to help you keep costs as low as possible.
Expertise – Finding an employee with the right skill set can be a daunting task. With our diverse portfolio of partners, we take the headache out of the process. Whether you are looking for Skilled Sales Representatives, Backend Office Administrators, Salesforce Administrators, or Five9 Administrators; you can sit back and relax while we deliver a candidate with the right skills.
Scalability – Finding new employees takes time. But what happens if there is a sudden increase in business? Our partners are built to accommodate speedy scalability.
Access to the Latest Technology – CRMs and Telephony platforms are NOT cheap! Our partners are able to leverage their high volume usage on platforms to reduce costs and deliver you world-class results.
Services
Book an appointment or message to learn more.
Dialer Administration
Administration of Dialer Platforms
Contact Center Optimization
Let your organization run efficiently to its full potential
Contact Center Outsourcing
Our contact center partners deliver the professional results you need, without the expense of an in-house call center.